MAGZIP WARRANTY

We take the quality of MagZip very seriously.  If your MagZip has broken or fails to perform, due to a manufacturing defect, you may be eligible for a free replacement.  Please read the information below and follow the instructions that applies to you:

You have a broken MagZip that was purchased from our store.

  • You may be entitled to a free replacement, not including shipping.
  • Our stock is limited.  If the exact style you purchased is unavailable, we will do our best to find an acceptable substitute.
  • Please send the following information to this e-mail.
    • A picture of the damage or defect.
    • The original order number.
    • If the original order number is not available, please provide as much as possible of the following:
      • Original product number or SKU
      • Length
      • Color
      • Magnetic Base size
  • After we review your information and confirm eligibility, you will receive a special code for a replacement from our store.

You have a branded jacket, including Under Armour, with a damaged MagZip.

  • Please contact the original manufacturer first to determine whether a remedy is available under their warranty.
  • If you are unable to resolve your issue with the manufacturer, you still may be eligible for a free replacement MagZip (shipping not included)
  • Please note that we are unable to replace your garment or provide free replacement.
  • Our stock is limited.  If the exact style you require is unavailable, we will do our best to find an acceptable substitute.
  • Please send the following information to this e-mail.
    • A picture of the damage or defect.
    • Length
    • Color
    • Magnetic Base size
  • After we review your information and confirm eligibility, you will receive a special code for a replacement from our store.